1Enroll is an online benefits administration service that builds and manages your Employee Navigator sites.

GRA focuses on managing your client’s portal so you can focus on selling and retaining clients. Our dedicated team approach is served through expertise and efficiency, allowing us to build relationships and customer loyalty on your behalf and in your name.

We recognize that each agent has their own unique needs. By partnering together, we can come up with a custom plan that allows you to make forward-facing decisions. Forecasting your company’s service needs is an added benefit of working with our team.

Simply put: GRA Benefits does all the work, while you keep and grow the client.

Open Enrollment

According to Workest, open enrollment is one of the most labor-intensive and important annual events for an organization.

It is important but does not have to be labor intensive. Going paperless saves time not only for those managing the process but also for the staff who need to complete the paperwork.

 

Paperless Process

  • Set up the plans/rates in the online system.
  • Send link out to group employees that includes plan details.
  • Employees go over options online at home with their spouse and enroll.
  • Automated reminders are sent out to staff who have not completed them.
  • System sends enrollments to carrier.

TOTAL TIME: 4-5 HOURS

 

Standard Paper Process

  • Staff creates open enrollment forms.
  • Prints them out.
  • Distributes them to group employees.
  • Goes over options one-on-one or through an all-staff presentation
  • Answers questions.
  • Builds a spreadsheet to manually track who has returned their form and who hasn’t.
  • Drafts and sends reminders to those who have not submitted their form.
  • Audits submitted forms to ensure there are not any errors.
  • Inputs submitted forms to each carrier website.
  • Waits for confirmation from the carrier.

TOTAL TIME: 25-30 HOURS

1Enroll Service Options

Site Buildouts

GRA can build your next site and let you take over the monthly membership management or manage it for you. Whether you are setting up one group or want to move your entire agency to Employee Navigator, we are here to help.

If you don’t have an Employee Navigator license, GRA is a general agent. If you have a license, we can build and/or manage sites on your subscription.

With our easy-to-use platform, we’ll handle your initial:

  • Employee onboarding
  • Plan setup
  • Data integration (EDI and 834)
  • Carrier audits
  • HR training (HR 101 and 201 training classes, as well as dedicated customer service via email and phone)
  • Payroll audits
  • Agency training and support (Build 101 and 201 training classes)

Site Management

Monthly membership changes can be managed and monitored by our 1Enroll Team. We will resolve discrepancies and get employee changes to carriers – even those that will not take data feeds.

We’ll handle ongoing tasks such as:

  • Benefit open enrollment
  • ACA reporting
  • Bill reconciliation
  • Eligibility
  • COBRA (reduce your Department of Labor liability!)