Consider GRA Benefits Group your customer service hub, with services tailored to meet the needs of your agency and your clients. Our approach to customer care is personal, authentic, and effective.
Through 1Team, we serve as your personalized benefit call center and offer a range of services to suit your exact service requirements. Each call is answered with your agency name as we provide back-office benefit support to improve your group and individual customer service. Our customer care is professional and polished. We handle membership changes, reporting, paper processing, and claims. Your clients are serviced by a team of employee benefits professionals who work with the carriers you represent.